How we handle your information, the terms of this website, cookies and accessibility.
Privacy Policy
Last updated: October 27, 2026
YORK CABINETRY (“we”, “us”) is a cabinetry company based in Brantford, Ontario, Canada. We respect your privacy and handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect through this website, why, and the choices you have.
Information we collect
When you send our contact form: your full name, phone number, email address, city (optional), the service you are interested in, the details you write about your project, and your agreement to be contacted.
When you call us: the information you share with us during the call.
When you visit the website: our hosting provider’s servers automatically record technical data such as your IP address, browser type, the pages you request and the date and time, as all websites do. This is used for security and to keep the website working.
Only if you allow it: analytics and marketing cookies, as described in our Cookie Policy.
We do not ask for sensitive information through this website, and we do not knowingly collect information from children.
How we use it
To answer your request, prepare a quote and discuss your project.
To provide our services if you become our client, and to keep business records as the law requires.
To protect the website and the contact form against spam and misuse.
With your consent, to understand how visitors use the website and to measure our advertising.
We do not sell or rent your personal information. We do not send you marketing emails unless you have clearly agreed to receive them, as Canada’s anti-spam law (CASL) requires, and you can unsubscribe at any time.
Consent
By sending the contact form, you agree that we may use the details you provide to respond to your request. You may withdraw your consent at any time by contacting us; this may limit our ability to answer your request or provide our services.
How the contact form works
Messages sent with the contact form are delivered to us by email; they are not stored in a database on the website. To protect the form from spam, the contact page uses a temporary session cookie that is deleted when you close your browser.
Sharing and service providers
We share personal information only with service providers who help us run our business and this website, such as our web hosting and email providers and, if you allow analytics or marketing cookies, Google. They may only use it to provide their services to us. These providers may store or process information outside Canada, for example in the United States, where it may be accessible to local authorities under their laws. We may also disclose information when the law requires it.
This website loads fonts from Google Fonts and shows a Google Maps map on the contact page; when these load, your browser connects to Google’s servers. Google’s privacy policy is available at policies.google.com/privacy.
How long we keep it
We keep your information only as long as we need it for the purposes above: messages about requests that do not lead to a project are deleted when they are no longer needed, and client records are kept as long as tax and business laws require. Server logs are kept by our hosting provider for a limited time.
How we protect it
The website uses an encrypted connection (HTTPS), and access to messages and records is limited to the people who need them. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your rights
You may ask to see the personal information we hold about you, to correct it, or to withdraw your consent, and we will respond within 30 days. If you have a concern, please contact us first; you also have the right to complain to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Contact
Questions about this policy or your information can be sent to our privacy contact, by phone at +1 (437) 385-3666, through our contact form, or by mail at 124 Bruce St, Brantford, ON N3S 4Z4, Canada.
Changes to this policy
We may update this policy when our practices or the law change. The date at the top shows the latest version.
Terms of Use
Last updated: October 27, 2026
These terms apply to your use of the YORK CABINETRY website. By using the website, you agree to them. If you do not agree, please do not use the website.
About the information on this website
The information on this website is general information about our products and services. We try to keep it accurate and up to date, but we do not guarantee that it is complete or free of errors, and we may change it at any time without notice.
Photos on this website show examples of styles, materials and finishes and may include images provided by our suppliers. Colours, materials and details of an actual project may differ.
Quotes and projects
Sending a request through the website does not create a contract. Prices, measurements, materials and timelines are confirmed only in a written quote or agreement signed by both sides, and that document governs the project.
Intellectual property
The website’s content, including texts, logos, photos and design, belongs to YORK CABINETRY or to its suppliers and partners, and is protected by copyright and trademark laws. You may view and print pages for your personal use; any other use requires our written permission. Partner and client logos belong to their owners.
Acceptable use
Please do not use the website in a way that breaks the law, harms the website or other people, sends spam or false information through our forms, or tries to gain unauthorised access to our systems.
Links to other websites
The website may link to websites of other companies, such as Google Maps. We do not control those websites and are not responsible for their content or privacy practices.
Limitation of liability
The website is provided “as is”. To the extent permitted by law, YORK CABINETRY is not liable for any loss or damage arising from the use of, or inability to use, the website or its information. Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario.
Changes and contact
We may update these terms at any time; the date at the top shows the latest version. Questions can be sent to us by phone at +1 (437) 385-3666, through our contact form, or by mail at 124 Bruce St, Brantford, ON N3S 4Z4, Canada.
Cookie Policy
Last updated: October 27, 2026
Cookies are small files that a website stores in your browser. Similar technologies, such as browser storage, work in the same way. This policy explains which ones this website uses and how you can control them.
Necessary (always on)
PHPSESSID (YORK CABINETRY): a session cookie set only on the contact page to protect the contact form from spam and repeated sending. It is deleted when you close your browser.
york-cabinetry-consent (browser storage, YORK CABINETRY): remembers your cookie choice so we do not ask on every page. It stays until you clear your browser data.
Analytics (only with your consent)
If you allow analytics cookies, we use Google Analytics, loaded through Google Tag Manager, to count visits and see which pages are useful. Google Analytics sets cookies such as _ga and _ga_*, which last up to 2 years.
Marketing (only with your consent)
If you allow marketing cookies, Google Ads may set cookies such as _gcl_* (up to 90 days) to measure whether our advertising leads to visits and requests.
Google Tag Manager, Google Analytics and Google Ads are loaded only after you allow at least one of these categories. If you reject them, they do not load.
Third-party content
The contact page shows a map from Google Maps, and the website uses fonts from Google Fonts. When they load, Google receives your IP address and may set its own cookies under its own policies (policies.google.com/technologies/cookies).
Your choices
You can accept, reject or choose cookie categories in the banner shown on your first visit, and change your choice at any time with the cookie button in the bottom corner of the page or the button below. When you withdraw consent, we remove the Google Analytics and Google Ads cookies set on this website. You can also block or delete cookies in your browser settings; the website will still work, but the contact form needs its session cookie.
Questions about cookies can be sent to us by phone at +1 (437) 385-3666, through our contact form, or by mail at 124 Bruce St, Brantford, ON N3S 4Z4, Canada.
Accessibility Statement
Last updated: October 27, 2026
YORK CABINETRY is committed to providing goods and services in a way that respects the dignity and independence of people with disabilities, in line with the Accessibility for Ontarians with Disabilities Act (AODA).
This website
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. The website is built to:
work with a keyboard, with visible focus on links and buttons;
describe meaningful images with text alternatives;
use clear headings, readable text sizes and sufficient colour contrast;
adapt to phones, tablets and computers, and to zoomed-in text;
show all content even when JavaScript is turned off.
Some content, such as photos from suppliers or maps from Google, comes from third parties and may not be fully accessible. We review the website regularly and fix problems as we find them.
Customer service
We welcome customers who use assistive devices, service animals or support persons. Information about our products and services is available in accessible formats or with communication supports on request, at no extra cost.
Feedback
If you have difficulty using this website or our services, or have suggestions, please contact us by phone at +1 (437) 385-3666, through our contact form, or by mail at 124 Bruce St, Brantford, ON N3S 4Z4, Canada. We will respond as soon as possible and provide the information you need in a format that works for you.
Questions About Your Project?
Call us or send a request, and we will gladly help with your kitchen, vanity, closet or hospitality project.
We value your privacy. We use necessary cookies to run this website and, only with your consent, analytics and marketing cookies to improve it. See our Cookie Policy.
